Thursday 26 January 2012

Bugzilla

 

What is Bugzilla?

Bugzilla is a "Defect Tracking System" or" Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterpart’s lack. Consequently, Bugzilla has quickly become a favourite of thousands of organizations across the globe.

 

What does Bugzilla Do?

  • Track bugs and code changes 
  • Communicate with teammates
  • Submit and review patches
  • Manage quality assurance (QA)

 

Why should you use Bugzilla?

Many organizations are finding that Bugzilla helps reduce downtime, increase productivity, raise customer satisfaction, and improve communication. Bugzilla can also help reduce costs by providing IT support accountability, telephone support knowledge bases, and by keeping tabs on unusual system or software issues. Bugzilla can do the same for your organization, regardless of its size. Bugzilla can help you get a handle on the software development process. Successful projects often are the result of successful organization and communication. Bugzilla is a powerful tool that will help your team get organized and communicate effectively.

Possible uses:

  • Systems administration
  • Deployment management
  • Chip design and development problem tracking
  • Software and hardware bug tracking
  • IT support queues

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